The website www.flashmenu.cr (hereinafter referred to as the “Site” or “Website”) is the exclusive property of MENU SOLUTIONS SOCIEDAD DE RESPONSABILIDAD LIMITADA (hereinafter referred to as “FLASH MENU”), a company duly constituted and valid under the laws of the Republic of Costa Rica, with corporate registration number 3-102-881575. This site is protected by applicable copyright and related rights.

At FLASH MENU, we respect your personal information and are committed to complying with applicable security regulations. Users are informed that the processing of personal data is carried out in accordance with Costa Rica’s Personal Data Protection Act No. 8968 (hereinafter referred to as the “Law”) and its regulations. Additionally, necessary measures have been adopted to comply with the General Data Protection Regulation (GDPR) of the European Union.

The automated processing of personal data includes, among other actions, the collection, registration, access, organization, storage, modification, extraction, consultation, use, transmission, transfer, comparison, interconnection, blocking, deletion, exchange, or digitization of data using technologies such as hardware, software, networks, services, applications, or cloud solutions.

For users residing in the European Union, FLASH MENU clarifies that they have full freedom to decide whether to allow the use of their personal data in automated profiling processes. If you do not wish to allow algorithms or computer programs to use your data for this purpose, you can inform us by emailing info@flashmenu.cr with your decision not to authorize automated profiling of your information.

FLASH MENU states that it is not responsible for any voluntary publication of personal information made by users on the Website, such as comments or posts. Users are encouraged to exercise caution when sharing personal data on the Website or on social media and digital platforms.

By using FLASH MENU, you agree to the terms and conditions established in this Privacy Policy. If you do not agree with this Privacy Policy, we recommend refraining from using this Website.

All personal information collected, such as name, identification number, email address, IP address, GPS location, and others, will be treated with strict confidentiality. FLASH MENU guarantees that such data will not be sold or transferred to third parties without prior consent, except in cases of legal obligations or court orders.

Access to the database is restricted to authorized FLASH MENU personnel, contractors, or technological intermediaries hired for data storage and processing, as well as affiliated businesses. Users will be informed if their data needs to be transferred to third parties, and their prior consent will be requested.

Personal data will not be sold, transferred, or shared with third parties outside the economic interest group of FLASH MENU and its affiliated businesses unless prior consent is provided. The collected information will be stored on secure servers in compliance with the provisions of Law No. 8968, its regulations, and the GDPR.

By reading this Privacy Policy, both FLASH MENU and the user understand that the sole consequence of a user not providing their data, refusing consent, or revoking it will be the inability of FLASH MENU to contact the user through any means, as well as the user’s inability to access the products, services, and benefits offered by the Website.

Nonetheless, FLASH MENU informs users that they may exercise their Right to Data Portability at any time, in accordance with the GDPR and Costa Rica’s Personal Data Protection Act. To exercise this right, users must send an email to info@flashmenu.cr.

FLASH MENU is committed to implementing technical and organizational security measures to protect users’ personal data.

As the data controller, FLASH MENU ensures compliance with the security and data protection levels established by the Regulation to the Personal Data Protection Act (Executive Decree No. 37554, October 30, 2012, and its amendments). This includes implementing applicable security measures for databases containing personal information, as well as adopting reasonable technical means to prevent data loss, misuse, alteration, unauthorized access, and theft of data provided by users.

Although the measures adopted comply with international standards, it is acknowledged that absolute security on the Internet cannot be guaranteed. In case of incidents such as data breaches or unauthorized access, affected users will be notified within no more than 24 hours, and necessary actions will be taken to mitigate risks through investigations and procedures in accordance with the law.

FLASH MENU assures users that their data will be stored with guaranteed future accessibility, immutability, and security. The company has also implemented internal protocols and information security measures applicable to employees, directors, contractors, and subcontractors, if any.

The collection of personal data on this Website is entirely voluntary and conducted with your informed consent. The stored information includes basic data provided by you through contact forms, comments, or similar means.

Types of Information Collected and Processed

 1. Personal Information: To provide our services, we may collect identifiable personal information such as your full name, identification number, address, date of birth, gender, email address, phone number, and billing address. This information is collected when you create an account on FLASH MENU, use our platform at affiliated businesses, or contact our customer service team.

2. Payment Information: FLASH MENU does not store credit or debit card details used for transactions. Payment-related data is processed by KLING SOCIEDAD DE RESPONSABILIDAD LIMITADA, a Costa Rican company (corporate registration number 3-102-916724), which is responsible for payment processing.

3. Usage Information:
We may collect data on your interactions with FLASH MENU, including visited pages, actions performed, and other activity-related data. This information helps us improve our services and customize your experience.

The personal data collected is used to:

• • Provide services.
  • Process transactions.
  • Communicate account updates.
  • Offer customer support.
  • Send promotional materials (if consented).

The Site uses cookies to personalize user experiences, record preferences, and improve navigation. Users may configure their browsers to accept or reject cookies; however, this may limit certain functionalities.

FLASH MENU reserves the right to modify, supplement, or cancel this Privacy Policy at any time without liability. Any changes will be notified via the Website or email.

If you have any questions or concerns regarding our Privacy Policy or how we handle your personal data, please contact us:

• • Email: info@flashmenu.cr
  • Phone: (+506) 8937-8989

Thank you for taking the time to review our Privacy Policy. At FLASH MENU, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. We strive to provide you with a secure and reliable experience while using our services.

Remember that by using FLASH MENU, you accept the terms and conditions established in this Privacy Policy. If you have any further questions or concerns, please do not hesitate to contact our customer service team. We will be happy to assist you.